CSM works to develop specialized training classes and to customize our library of existing programs to meet the unique needs of each of our clients. An extensive management training curriculum supports managers from entry level to senior executives. Course examples include:
- Transitions: Becoming a New Manager
- The Manager’s Toolkit
- Understanding Finance and Budgets
- Mastering Human Resources
- Best Behavior in the Workplace
A complete set of employee and manager development courses is also available. Clinical, technical and tactical topics are covered in a broad selection of training programs. CSM’s “Capture the Moment” training series can be rapidly expanded and supplemented to address key learning areas urgently needed by the organization.
CSM has a consistent structure and approach in tackling sensitive and increasingly essential topics. Examples include:
- Cultural Diversity
- Gender Sensitivity and Sexual Harassment
- Conflict Resolution
- Stress Management
Developing and retaining key managers and staff is essential to organizational success. CSM also supports our clients through the provision of individualized coaching services. Personalized programs are created to support the development of valuable middle and senior level managers. Delicate and challenging issues such as anger management, dealing with difficult employees and time management are addressed in a private and supportive manner. If the particular need for training/education does not appear above or elsewhere on this site, please feel free to contact CSM. We welcome the opportunity to discuss how CSM could assist with your needs.