Holyoke, Massachusetts
- Completed a comprehensive Functional Analysis of all inpatient and outpatient behavioral health services, identifying strengths, weaknesses, opportunities and recommendations.
- Reviewed continuum of outpatient services including crisis, IOP, PHP and consultation liaison programs to determine clinical and revenue opportunities.
- Developed plan to restructure service delivery system
- Provided on-going Contract Management of Associated CMHC during remediation efforts
- Assisted leadership in developing a program and operational response to the State’s effort to participate and comply with Federal (CMS) requirements for the Delivery System Reform Incentive Payment (DSRIP) program, one of the first in the nation.