Similar to the outsourcing of clinical programming, CSM is also available to assist organizations by providing key operational functions. 

For many agencies struggling to manage limited resources, this level of contract management provides the opportunity to adequately meet the requirements of effective organizational structure and operation. Specific services available for contract include:

• Quality Assurance/Performance Improvement
• Billing and Reimbursement
• Human Resources
• Staff Recruitment
• Benefit Management
• Management Information Systems
• Training and Education